Frequently Asked Questions
Everything you need to know about our handcrafted rustic furniture and home decor.
What materials are used in your furniture?
Our furniture is primarily handcrafted from solid pine wood and reclaimed materials. Each piece is finished with high-quality wax or stains to highlight the natural wood grain, ensuring a authentic rustic aesthetic.
How long does shipping take?
Orders for in-stock items typically ship within 3-5 business days. Delivery times vary by location, but most customers receive their furniture within 7-14 business days via our specialized freight partners.
Do you offer white-glove delivery?
Yes, we offer white-glove delivery services for an additional fee in select areas. This includes bringing the furniture into your room of choice, assembly, and removal of all packaging materials.
What is your return policy?
We want you to love your home. If you are not satisfied, you can return your items within 30 days of delivery. Please note that items must be in original condition, and return shipping fees may apply.
Is assembly required for your furniture?
Most of our large pieces, such as dressers and cabinets, arrive fully assembled. Smaller items like dining tables or bed frames may require minor assembly, and all necessary hardware and instructions are included.
How should I care for my rustic wood furniture?
To maintain the beauty of the wood, we recommend dusting regularly with a soft cloth and using a high-quality furniture wax once or twice a year. Avoid placing furniture in direct sunlight or near heat sources to prevent cracking.